Privacy Policy

1. Who We Are

aj777 is an online gaming and sports betting platform serving players across Bangladesh. Our platform offers a wide range of entertainment including cricket betting, live casino games, slots, crash games, and fish games. We are committed to operating responsibly, transparently, and in full respect of our users' privacy.

This Privacy Policy applies to all users who register, browse, or interact with any part of the aj777 platform, including mobile and desktop access, in-app interactions, and customer support communications. For questions about this policy, please contact our support team at [email protected] — do not send sensitive documents by email unless specifically instructed to do so by our team.

2. Information We Collect

When you register and use aj777, we collect several categories of information necessary for account management, security, and service delivery:

• Identity information: full name, date of birth, username, and national ID or passport details where required for account verification.
• Contact information: mobile phone number and email address used during registration.
• Financial information: deposit and withdrawal transaction records, payment method identifiers (e.g. bKash account numbers, Nagad, Rocket), and transaction amounts in BDT.
• Technical information: IP address, device type, operating system, browser type, session duration, and access timestamps.
• Behavioral data: gaming activity, bet history, preferred game categories, bonus usage, and session patterns collected for platform improvement and responsible gaming monitoring.

We do not collect information from children. aj777 is strictly for adults aged 21 and above. If we become aware that a minor has provided personal data, that account will be suspended and the data deleted promptly.

3. How We Use Your Information

The information we collect is used for the following specific purposes, and only for those purposes:

• Account creation, authentication, and ongoing account management including password resets and security alerts.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other accepted payment channels.
• Delivering platform services: game access, bet placement, bonus crediting, and real-time sports betting odds.
• Fraud prevention, identity verification, responsible gaming monitoring, and compliance with applicable platform policies.
• Sending service notifications, security alerts, and — where you have opted in — promotional offers, bonus announcements, and tournament invitations.

4. Legal Basis for Processing

aj777 processes personal data on the following legal bases, depending on the nature of the processing activity:

These bases include:

• Contractual necessity: processing required to provide the services you have signed up for, including account management and transaction processing.
• Legitimate interests: fraud detection, platform security, service analytics, and responsible gaming safeguards that protect both our users and the integrity of the platform.
• Consent: where you have provided express consent for marketing communications, optional profiling, or cookie-based analytics beyond strictly necessary functions.

5. Cookies and Tracking Technologies

aj777 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to gather aggregated analytics data that helps us improve the user experience. Cookies are small text files stored on your device. We use the following categories: strictly necessary cookies (required for core platform functionality), functional cookies (remembering language preference, session state), and analytics cookies (understanding how users navigate the platform).

You may manage your cookie preferences through your browser settings. Disabling strictly necessary cookies may affect the functionality of certain features. We do not use cookies to collect personally identifiable information beyond what is described in this Privacy Policy.

6. Data Sharing and Third Parties

aj777 does not sell, rent, or trade your personal information to any third party. We share data only in the limited, specific circumstances described below:

• Payment processors: bKash, Nagad, Rocket, Upay, and other payment service providers receive only the transaction data necessary to process your deposits and withdrawals securely.
• Game providers: software partners such as Pragmatic Play, Evolution Gaming, and Spribe may receive session tokens and anonymized gameplay data for game functionality and audit purposes, but never your full identity profile.
• Legal and regulatory disclosures: we may disclose information if required by applicable law, court order, or to protect the rights and safety of our users and platform integrity.

7. Data Retention

We retain your personal data for as long as your account is active and for a reasonable period thereafter as required for legal, tax, fraud prevention, or dispute resolution purposes. Account records, financial transaction logs, and identity verification documents are typically retained for a minimum period following account closure in accordance with applicable record-keeping standards.

Once your account is permanently closed and all retention obligations are met, we will take reasonable steps to securely delete or anonymize your personal data so that it can no longer be used to identify you.

8. Data Security

aj777 employs industry-standard security measures to protect your personal data. These include SSL (Secure Socket Layer) encryption for all data transmitted between your device and our servers, secure password hashing, two-factor authentication options, and regular security audits. Our servers and databases are protected against unauthorized access through firewalls and intrusion-detection systems.

Despite our best efforts, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your aj777 account and to report any suspicious activity immediately by contacting our support team. Never share your login credentials with anyone.

9. Your Rights Over Your Data

As a user of aj777, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected] with your account details and a clear description of your request:

• Right of access: you may request a copy of all personal data we hold about you.
• Right of rectification: you may request corrections to any inaccurate or incomplete personal data in your profile.
• Right to erasure: in certain circumstances, you may request deletion of your personal data, subject to our legal retention obligations.
• Right to object: you may withdraw consent for marketing communications or object to processing activities based on legitimate interests where your rights outweigh ours.

We will acknowledge your request within a reasonable timeframe and aim to resolve it promptly. Verification of your identity may be required before we act on any data request to protect against unauthorized access.

10. Children's Privacy

aj777 is an adult gaming platform exclusively for users aged 21 and above. We do not knowingly collect or process personal data from anyone under the age of 21. Our registration process includes age verification steps, and we reserve the right to request proof of age documents at any time.

If a parent or guardian believes their child has created an account or submitted personal information to aj777, they should contact us immediately at [email protected]. We will investigate and, where confirmed, delete all relevant data and close the account without delay.

11. Changes to This Policy

aj777 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify registered users via email or a prominent in-platform notice at least seven days before the changes take effect. Continued use of the platform after the effective date constitutes acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically. The "Last updated" date at the top of this page indicates when the most recent revision was made. If you have questions about any upcoming or recent changes, please reach out to our support team.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way aj777 handles your personal data, please reach out to our dedicated support team. We aim to respond to all privacy-related inquiries within a reasonable timeframe during Bangladesh Standard Time (BST, UTC+6) business hours.

Email: [email protected] — Please include your registered username or account email in your message so our team can locate your record and respond accurately. Do not include sensitive documents or financial information in your initial email.